Grow Your Brand on Instagram

Over the past four years Instagram has grown from an emerging social media platform to a powerful marketing tool for top brands.  From major global companies, such as Nike and Starbucks, to small mom-and-pop businesses, brands of all kinds are using Instagram to strengthen their brand identity and reach new customers. Here we have gathered some of the best tips to market your brand on Instagram.

1. Share noteworthy photos –Instagram allows brands to tell their story in a visual way. By posting personalized snapshots, brands can showcase their business through a more genuine approach. It is important to share not only product pictures, but also a wide range of content in order to appeal to your audience. According to Wishpond, customer-centric and employee related photos generate the most engagement.
2. Use #hashtags – Hashtags are a great way to expand your content reach and develop your brand. Creating a unique brand hashtag is a great way to get the message out about your company or a specific campaign. A great example of this is the Giorgio Armani #framesoflife campaign. The brand encouraged followers to share photos of themselves wearing Armani sunglasses with the hashtag #framesoflife to be selected for the Giorgio Armani “Frames of Life” website. This campaign engaged thousands of followers and increased website traffic.
3. Geotag your location – Geotagging is a way of attaching geographical information to media. Creating a geotag for your brand will not only allow you to attach your businesses location to your photos, but also allow customers to tag your location in their photos. For example, if you are a restaurant and a customer snaps a photo of their delicious lunch, they can tag themselves at your restaurant and allow their followers to see exactly where your restaurant is located.
4. Share videos - Short videos are now a digital marketing staple. Instagram allows brands to share 15-second video, about the same length as the average television commercial. Instagram’s editing tools are user-friendly and allow users to create multi-clip videos. Videos are an excellent channel to showcase products in a creative way. Take a look at how lululemon incorporates their apparel into a appealing branded video.
5. Share on other social media sites – Sharing your Instagram content on other sites expands your reach. Instagram allows you to share your photos and videos to Facebook, Twitter, Tumblr, Flickr, and foursquare. Not only will this increase the amount of impressions you get on your content, but also draw more awareness and followers to your brand’s Instagram account.
6. Run contests: Contests are one of the biggest engagement drivers on social media. Incentives and rewards are a great way to gain followers and keep your followers checking in with your page. Whole Foods asks followers to upload environmentally themed photos during Earth Month with the hashtag #WFMEarth. Each week they select a winner to receive a $100 gift card. Contest such as this allows the consumers to create the content and promote the brand at the same time. It’s not only major corporations that are finding success on Instagram. Many small businesses are increasing the social influence with the use of Instagram engagement and contests. Tender Greens, a small restaurant group, hosts a photo contest where customers post photos at their establishments with a contest specific hashtag. The weekly winner is sent a Tender Greens t-shirt. The brand is up to 1,822 followers.
7. Maintain a branded profile – Lastly, what might seem common sense, but is often overlooked, is to maintain a branded profile. A business’s Instagram profile should be consistent with all other marketing and social media. Your company logo should be used as a profile picture and the company slogan or mission statement should be used as the copy for the bio. It is also necessary to include a link to your website. Many businesses find it beneficial to include their company location in their profile.  

The Art of Engagement

Social media has become a marketing machine and, like every machine, operating without direction can have disastrous results. The most important direction: don’t just promote, but engage. How? We’ll start with the two most popular social networks: Facebook and Twitter, which have 1.11 billion and 218 million active users, respectively.

Facebook  

Just a few years ago, businesses balked at using Facebook. Today, 15 million brands have active pages. Clearly, not all of them are successful but those who are have some similar tactics to engage their desired audiences.

Pictures - It’s always been said that a picture is worth a thousand words and this goes for Facebook posts as well. 93% of Facebook posts gain the most attention, like and comments, when there is a photo involved. Facebook also now offers the option of commenting using a photo rather than limiting you to text. This tool is especially helpful for posts that receive multiple comments, as it allows your comment to stand out from the chatter. Bright and colorful photos that depict human interaction, will personalize your page as well as draw attention

Videos- The only thing that may be better than a photo is a video. Videos leave less for the imagination and anything with a play button grabs attention. When videos are incorporated into a post it gets 100% more engagement than if it were to be just text or a photo. It is obvious that watching a video takes more attention than browsing pictures so it is important to entice the audience: make sure to have an eye-catching default frame, keep it short, and keep it simple.

Give Back- People will always take advantage of free things. To keep fans interested, offer occasional sweepstakes, giveaways, coupons, or discounts. Two thirds of fans will “like” a brand or page on Facebook to be eligible for some sort of reward. 

Utilize Facebook Feedback- Facebook has evolved tremendously in terms of helping brands analyze and get the most out of their efforts. Facebook now highlights and points our which posts of yours reaches the most people and experiences the most engagement. Use this tool to take note of what kind of posts worked better than others. Also, watch for notifications of successful posts and promote them even further with Facebook’s ad programs. Asking questions to your followers is a great way to peak their interest, as well as dig deeper into what they are looking for. The trick to success in social networking is to encourage the opinions and comments of those who support your business or company.

 Twitter- Some still wonder: why have a micro-blogging social network limited to 140 characters or less, when you could have a blog with an unlimited amount of space? Well, for starters—no matter how fascinating you think your brand is, most people are not interested in reading an endless piece of writing to gain information. We live in an instant-gratification world, and Twitter has harnessed that mindset. Here are some secrets on how to increase favorites, retweets, mentions and follows that every brand craves.

Tweet relevance not advertising- When tweeting for a company or to promote a product or idea, stay away from simply tweeting facts about whatever it is you are marketing. Instead, it is crucial to be able to connect with the designated audience. Come across as not only knowing your product, but your industry as well. For example, if you are marketing for a clothing line, make sure to use those 140 characters to relate to existing or potential customers. Instead of tweeting the different styles of sweaters you offer , try: “Wow is it chilly this week or what?! I love sweater season!” with a picture of different sweaters you are selling this season. Most people can relate more to the fact that they need sweaters because it’s cold out than they can to your advertising copy.

Respond to your mentions - Well-known brands with many followers receive countless mentions each day. As time consuming as it is to give individual attention to all, it is important to respond to as many--if not all--tweets that come your way. This not only personalizes the relationship between the company and its followers, but also boosts your reputation. Many people will either respond back or retweet that their favorite company or person tweeted at them. Therefore you are reaching a much wider range than just that one follower.

Instagram –Instagram has about 150 million users, including 123 Fortune 500 companies. The Instagram team is constantly releasing updates to better this product and aid in the success of the users. Captions are used within the posts with no character limit, however this particular app really focuses on the visuals. There are specific strategies that companies can use to keep their followers interested.

Diversity- Instagram recently began allowing users to post not only pictures but video footage as well. One of the most important mindsets to have while deciding on posts is to keep your audience on their toes. If a shoe company posts a picture each day of a style they offer, this will bore the followers. Mix business related posts with fun posts as well. For example, Anthropologie posts pictures of their products they sell, but also posted a picture of a puppy one day that received 7,640 likes. These types of posts as well as “behind the scenes” pictures will create a more intimate relationship with followers, as well squash the idea of “all work no play” within the company.

Videos- Nothing personalizes a user or company more than video footage! Instagram now allows 15-second videos, eligible to be filtered, while Vine offers short videos that loop. Make use of video to announce upcoming events, promotions or changes within the company that would be of interest to your fans.

Utilize Connections – Take advantage of hashtags or other accounts as a gateway to your Instagram. Instagram provides the option to connect your other social networks, such as Twitter, Facebook, blogs, Pinterest and so on, with your Instagram. Therefore with one post you can reach multiple networks simultaneously.

Pinterest- Pinterest is all about photos with even shorter captions than used on Instagram. However, your followers can also be seen as your marketing team. When someone is to re-pin one of your original pins, it reaches a much broader spectrum of people. Re-pinning on Pinterest can be compared to retweeting on Twitter. Re-pinning puts your company or brand on the map for those who maybe have never heard of it, but follow someone who re-pins your posts.  

Pinning- Success with using Pinterest is based on the ratio of re-pins you receive. The average re-pin ratio is approximately .3%, therefore if you have 1000 followers, 3 of them will re-pin one of your posts. Like other social networks, repins cause a ripple effect.

Be Specific- At first glance, Pinterest can be overwhelming. It is important when organizing your boards to be specific with the contents of each. This will help those users who are looking for something particular, link to your pins when they are searching. Organization is key.

Engage Your Community – Make sure to comment on pins that have to do with your specific brand or message. Adding personality to your page by acknowledging your followers will only motivate them more to share your posts. Soon enough your dedicated followers are marketing and promoting your company as much as you are.

Instagram Heats Up The Social Video Scene

Roughly two seconds after we posted our blog about Twitter’s social video app Vine, Facebook’s Instagram—the app well-known for glorifying pictures with various filters—announced their new video feature. While the move cemented the importance of social video, it set social media analysts abuzz regarding the two services.

Out of the gate, Instagram has set itself apart by providing effects that Vine has not brought to the table just yet, including:

•         Up to 15 second video clips
•         Thirteen customized filters to edit the look of your video
•         The ability to choose a cover frame instead of it being the first frame of the video
•         The ability to delete certain sections without deleting the entire video
•         A feature called “cinema” to stabilize the video and remove jumpy cuts
•         Unlike Vine, there is no looping feature

So which app is going to win this seeming battle of social video? So far there have been mixed predictions. While Mashable believes Instagram’s existing strength will “take the wind out of Vine’s sails”, TechCrunch.com opines that Vine’s growing community of creatives and designers, will continue to blossom. Here at Miamore, we (at least in the immediate future) believe the two will co-exist with different usages—much like Facebook and Twitter. Given how difficult it is for most small businesses to create a compelling (and quality) 15-second video; along with the challenge of seamlessly mixing video and photography on Instagram, we still favor Vine and its quick videos and looping feature.

Do you agree?

Get on the Vine

So, you have a brand Facebook page and Twitter. But does your company Vine ? If not, you may want to check out why 13 million users (posting 12 million videos daily) have made this app the rising star of the social media world. 

Vine (which was recently acquired by Twitter) allows users to create and post 6-second video-clips. Similar to Twitter or Facebook, users follow people and can scroll a newsfeed to view their videos.

  

Vine, which launched just 6 months ago, has already passed Instagram in popularity and, as of this week, Vine has the number 2 spot for the most popular app in the apple store.

So why is Vine causing so much buzz among social media users and, especially, marketers? Today, visuals are one of the most powerful marketing tools. And, as businesses slowly move away from traditional advertising and toward innovative social ways to engage consumers, Vine is perfectly poised as a creative way of marketing.

Ready to Vine for your brand? Here are some of the effective, eye-catching ideas that are useful for business:

·      Display your work

·      Engage customers in a conversation

·      Showcase the office

·      Promote a contest, sale, or special offer

·      Bring presentations to life

·      Some of your favorite products, or recommendations

A few basic user tips:

·      While tags work well within Vine, don’t expect them to always translate to Twitter or other devices, so use hashtags, too.

·      Rather than one continuous clip, try combining multiple short clips to create an action shot.

·      Be creative and have fun!

What are your Vine ideas? Have questions, let us know.

Older, Affluent Consumers Go Social

To get your target market to hear your brand message, you must be sharing that message in the places where you find your target market. Pretty basic business tenet? We thought so but, given how many small luxury brands are still neglecting social media in their marketing, apparently not as basic as we thought.

Recent reports show that social media usage continues to increases among wealthier and older Americans. Today, 68% of U.S. Internet users with incomes greater than $75,000 use now using social media.¹

Meanwhile, if you continue to buy into the “Facebook is for kids” myth, it’s long past the time to look at the facts:

• 77% of U.S. Internet users between 30 and 49 use social media.¹
• 52% of those aged 50 – 65 use social media. ¹ 
• 65% of college-educated U.S. Internet are active on social media sites.¹

Research also reveals that Facebook continues to be the most popular social tool, with 67% of U.S. Internet users logging on and staying active. Important for luxury brands to note: Facebook is being used by 73% of U.S. Internet users with an income greater than $75,000, making these wealthiest Americans the most active Facebook users.¹ 

Twitter meanwhile, continues to be the second most popular social networking site, and 32% of U.S. Internet users over the age of 30 are active on Twitter.¹

Finally, Pinterest continues to gain momentum, and is more likely to attract higher-educated, affluent women¹.

Still questioning social marketing, or just unsure of where to start? Let us help…

¹as reported by Pew Research Centre 

If a picture is worth a thousand words...

Amid the myriad of social and digital marketing options, visual content is proving to be one of the most powerful tools for luxury brands, with online videos becoming a vital element of marketing strategies. According to The Internet Retailer, a consumer is 144% more likely to purchase a product after viewing a product video, making videos the “go-to” tool for consumer engagement.

Proof? Videos have been linked to boosts in e-commerce for numerous luxury brands. Luxury retailer Barneys New York released videos to coincide with their Men's and Women's Spring 2012 Collections. The videos featured models wearing the collections while singing, dancing, and telling real life stories. Thumbnails appeared throughout the video allowing shoppers to purchase what the models were wearing. More powerful than a standard product image, these videos captivated consumers and significantly impacted their purchasing decisions.

A digital pioneer, elite fashion house Oscar de la Renta is another great example of a luxury brand utilizing online video to engage their audience and drive sales. From streaming runway shows live on the Oscar de la Renta YouTube channel, to using Vine to display the latest jewelry pieces, the brand is able connect with consumers, showcase new products and drive traffic to their websites. In return the company saw their online sales for 2012 more than double from the previous year.

An important aspect for up-and-coming brands remember when utilizing video for their social media marketing is that content is key. A brand should strive to entice its audience; this is not about old-school advertising. By showing a behind-the-scenes glimpse at a design process or presenting an exclusive interview with the designer about a favorite piece, you can engage your audience authentically and create long-term fans.

As for what video platforms luxury brand should be using, we have a few recommendations. YouTube, of course, continues to be the most trusted and widely used video platform. Having a YouTube channel is a great way for a brand to collectively display video content under one umbrella. Google + hangouts are a rising platform for brands to reach consumers. Google + allows brands to stream live webcasts that can act as interactive video blogs. Vine, meanwhile, has become the visual version of Twitter, allowing users to create a short, six-second video that can be shared on various forms of social media.

While large luxury brands are finding great success with video, few smaller brands are properly taking advantage of the fact that, if a picture is worth a thousand words, a video is worth much, much more.